by mtmail on 12/23/2014, 1:57:28 PM
Your profile says "SaaS growth hacking, conversion optimization rate consulting -> I help SaaS applications get more customers" so I understand your questions as advertising to feature your service? Like a car sales man asking "How old is your car?"
Do you run any kind of surveys when a customer cancels, or when a user just signs up for example?
Do you feel you understand how to create successful users with your app?