Ask HN: Is Calendly Down?

by enescakir on 2/20/2025, 9:08:16 AM with 2 comments
Their status page doesn't show any incidents, but calendly.com displays Cloudflare's host not reachable page

  • by genezeta on 2/20/2025, 9:40:30 AM

    They may have updated just now, but https://www.calendlystatus.com/ does show a "Major outage" on calendly.com and a red notice with

    > Investigating - We are currently investigating this issue.

    > Feb 20, 2025 - 04:37 EST

    Update:

    It's now green and says:

      Feb 20, 2025
  Calendly  Outage
  Resolved - This incident has been resolved.
    Feb 20, 04:57 EST
  Monitoring - A fix has been implemented and we are monitoring the results.
    Feb 20, 04:49 EST
  Investigating - We are currently investigating this issue.
    Feb 20, 04:37 EST

  • by achempion on 2/20/2025, 9:25:33 AM

    Ah, this is a great example of Goodhart's Law in action - "When a measure becomes a target, it ceases to be a good measure."

    The status page showing all green while the service is actually down illustrates this perfectly. When uptime/status indicators become key performance metrics that teams are measured against, there can be pressure to keep those indicators green even when they don't accurately reflect reality.