by rpaddock on 6/26/2024, 1:45:16 PM
I've had no issues with FB even with 2FA enabled. IG is a different matter.
IG suspended my account for violations of ToS for my posts. The problem here is I don't post on IG. I just used the account because sometimes you are forced to find stuff there, that is no place else. I logged into to look at something then was told of my supposed transgressions, without being told what they were exactly (FB has the same fluid Community Standards where they don't tell you what rule you broke and logged me out).
IG gave me 90 days to appeal.
The problem is I had 2FA on IG using Texting (not my choice that is all they had when I set up the account) and they never actually sent any texts to allow me to login to appeal. Which I could not do. They permanently suspended the account at the 90 day mark.
I've seen many other people complaining that IG 2FA doesn't work. No one at IG/Meta cares.
I created a Facebook account on 06/07 using my Gmail: firstname.lastname@gmail.com. There are 1,000 people with my name, and many times, people have attempted to reset their passwords using firstnamelastname@gmail.com (you don't know nice feature from gmail). I decided to add that account as a secondary contact.
Years later, I created an Instagram account using my regular email with a dot.
Recently, somebody created an Instagram account with a random alphanumeric username. using my Gmail firstnamelastname@gmail.com. Somehow they manage to keep the account active without validating the email.
Meta automatically linked it to my Meta FB account, and they suspended that Instagram account for breaking the ToS. Subsequently, Meta decided to suspend my Facebook account as well.
They instructed me to log into my new Instagram account to appeal, but I don't have the password obviously. If I try to recover it, it says the account is not found. I unlinked that Instagram from my Meta Account Center, but it didn't change anything. Now, I don't have access to Facebook Business, Ad Center, and my Quest VR account is being deleted as well.
I only have access to the Meta Account Center and my original Instagram account, which, for some reason, still works.
I have 2FA, phone and Authenticator on the account, by the way.
I read the post about filling a small claims court complain, but although seems like an overkill, I am considering it.
Any of you guys had similar experience?