Charged for X Premium, no access to it, unsubscribe link broken. What Can I do?

by techaddict009 on 1/30/2024, 3:54:24 AM with 9 comments
Hello I paid for twitter blue in Feb 23. I worked for 2 months and gone. I filled ticket in july 23. They said we know its issue and never fixed it. Now I got mail it will auto renew in feb 24 and click link to unsubscribe and that link is not working. Neither twitter support is responding sensibly. What can I do?

More here https://twitter.com/VivekSancheti91/status/1752174330476220910

  • by kj99 on 1/30/2024, 4:00:26 AM

    Contact your credit card company to initiate a chargeback and block further charges.

  • by sandreas on 1/30/2024, 5:38:14 AM

    I would first document the process with screenshots and video to prove you have failed to unsubscribe because of technical problems. Show multiple ways you tried.

    Add further documentation by filing a ticket setting a deadline to get back your money, unsubscribe you and otherwise you will chargeback.

    If you can afford it: Contact a lawyer in case you may get sued and ask for instructions. Maybe he tells you to chargeback the money.

  • by rkagerer on 1/30/2024, 3:45:19 PM

    Call the issuer and cancel the card, dunk the contaminated plastic in acid, burn the remnants, recycle your IP, clear your cookies and hope for the best. If that doesn't work I know a good real estate agent.

  • by rideontime on 1/30/2024, 5:46:17 PM

    It's unlikely that anybody is left at twitter who can actually help you with this, sadly.

  • by solardev on 1/31/2024, 7:51:31 AM

    File a chargeback with your credit card and stop using Twitter