Mail sent to billing@microsoft.com is blocked

by 3371 on 8/30/2023, 5:40:28 AM with 3 comments
I just found that my account is stolen to purchase XGP subscriptipn and 7 Assassin's Creed Unity gifts, and found that I have no way to contact Microsoft because somehow rhe mail can't be delivered:

550 5.4.1 Recipient address rejected: Access denied. [CD1PEPF000006AE.namprd00.prod.outlook.com 2023-08-30T05:27:59.113Z 08DBA8FDD7198C46]

I wonder what else can I do? The fact that I'm undergoing a recalling military training and I don't havey mobile with me most of the time to resolve these security issue makes me a bit more anxious.

  • by 3371 on 8/30/2023, 11:22:16 AM

    So after checking thoroughly on MS account site I confirmed that it tells you go to billing@microsoft.com for these kind of issues and the mail address is not receiving mails.

    I will be very surprised if it's not something wrong on my end that the billing support is not accessible for such a big corp.

  • by withinrafael on 8/30/2023, 6:23:28 AM

    Follow the steps listed at https://support.xbox.com/en-US/help/account-profile/manage-a....