• by ummz_ok_techbro on 5/17/2023, 10:19:02 PM

    Not mention the way they treat sellers - like highly interchangeable cogs in their marketplace profits wheel. Not much different these days to how Ebay and Amazon treat sellers or how Google treats their publishers.

    Etsy-specific Examples:

    While mandating 24 hour response rates to buyer inquiries for all sellers or else penalized, Etsy takes _weeks_ to reply to seller inquiries such as reporting a hacked account.

    Etsy routinely "permanently bans" seller accounts with no reason, no warning, no response to appeal and a stated SLA of 'about two weeks'

    Platform risk is alive and well on Etsy make no mistake. If it's perceived as good for Etsy everyone else is disposable.

  • by boeingUH60 on 5/17/2023, 7:17:43 PM

    Etsy promised shopping with a soul...then they held a public listing and had to bow to the Wall Street religion of endless growth, no surprise they tolerate scammers because it juices seller figures in the short term.

  • by wackycat on 5/17/2023, 9:24:56 PM

    I understand that people expect a lot from platforms that claim a lot like Etsy, but enforcing policy at scale is difficult. At some point, the consumer has some responsibility to be an intelligent consumer. I use Etsy a lot and it's not incredibly hard to figure out the dropshippers and stuff that is not handmade. Usually handmade shops will have a more curated inventory that is all related to a certain material, craft, or skillset. When a shop has a ton of different items, many generic and modern looking, and many different materials and skills needed to create them, the likelihood they are a legit handmade or vintage seller is less likely.

  • by Futurebot on 5/17/2023, 5:42:25 PM