Ask HN: What survey tools do people use to collect NPS performance?

by alessandroetc on 8/16/2021, 2:37:36 PM with 2 comments
Curious as to what survey platforms people are using to gather feedback. Doesn't have to be specific to NPS, but how are people collecting quantitative results from their user base and why did they pick that tool?

  • by candylifter on 8/18/2021, 10:13:10 PM

    Few months ago I was scouring the web for this exact problem and found https://www.satismeter.com/

    Pros: - segment.io integration - fair pricing - multi-language support - easy to use - email reminders

    We started using it for NPS and then gave other surveys a try, can totally recommend!

  • by anzhelikam on 8/16/2021, 3:13:26 PM

    Check this out: https://dasha.ai/en-us/blog/customer-feedback-survey

    You can make conversational AI call all the users and collect quantitative results for you.

    If you're interested, you can email arthur@dasha.ai, he'll take you through all of it :)

    Hope this helps!